Frequently Asked Questions
Everything you need to know about your Naked Wardrobe experience.
How long will it take for my order to ship?
Standard processing typically takes 1-3 business days. Once shipped, domestic orders usually arrive within 3-7 business days depending on the shipping method selected at checkout.
What is your return policy?
We accept returns for store credit only within 14 days of the delivery date. Items must be in their original condition, unworn, unwashed, and with all tags attached.
Do you offer international shipping?
Yes, we ship worldwide. International shipping rates and delivery times vary by country and are calculated at the time of checkout.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What happens if an item I want is out of stock?
Our pieces are highly coveted and sell out quickly. We recommend signing up for our newsletter and following us on social media for restock alerts and new drop announcements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay for eligible customers.